Scope of this policy

This Privacy Policy explains how SuperWeb3.org ("SuperWeb3", "we", "us", or "our") collects, uses, stores, and shares information when you visit our website, create an account, connect a wallet, configure a trading bot, use our performance tools, or contact us.

The policy applies to information we receive through the SuperWeb3 website and application, including features that interact with third-party networks, exchanges, wallet providers, and market platforms. It does not govern the privacy practices of those third parties.

By using the service, you acknowledge that you have read this policy. If you provide information about another person, please make sure that person has been directed to this policy where appropriate.

Who controls your information

SuperWeb3.org is the service operator and data controller for information collected through the SuperWeb3 website and application. For privacy questions, requests, or concerns, contact [email protected]. We will provide additional operator information where required for your request or by applicable law.

Information we collect

The information we collect depends on how you use SuperWeb3. It may include:

How we use information

We use information for the following purposes:

• To create and secure accounts, authenticate users, provide support, and communicate about the service.
• To provide bot configuration, wallet connectivity, trading automation, performance reporting, and related features requested by you.
• To process requests, maintain records, troubleshoot errors, monitor availability, and protect the service against fraud, abuse, and unauthorized access.
• To understand how the service is used and improve its design, reliability, security, and features.
• To send service notices and, where permitted, product updates or marketing communications. You can opt out of non-essential marketing messages at any time.
• To comply with legal obligations, enforce our agreements, establish or defend legal claims, and protect the rights, safety, and property of users, SuperWeb3, and others.

Legal bases for processing

Where data-protection law requires a legal basis, we rely on one or more of the following: performance of a contract or steps requested before entering one; your consent; our legitimate interests in operating, securing, and improving the service; and compliance with legal obligations.

When we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before withdrawal or processing that has another lawful basis.

Sharing and international transfers

We may share information with service providers that support hosting, authentication, security, analytics, communications, customer support, payments, and technical operations. These providers may process information only for authorized purposes and under appropriate contractual or other safeguards.

We may also disclose information to professional advisers, regulators, courts, law-enforcement authorities, or parties involved in a merger, acquisition, financing, restructuring, or sale of assets when permitted or required by law.

SuperWeb3 and its service providers may operate in different countries. If information is transferred across borders, we use safeguards required by applicable law and take reasonable steps to protect it during the transfer.

We do not sell personal information. We do not share wallet credentials, API secrets, or other sensitive information for advertising purposes.

Security

We use reasonable technical and organizational measures designed to protect information against accidental loss, unauthorized access, disclosure, alteration, and destruction. Measures may include access controls, authentication, encryption or protected transport, monitoring, and least-privilege practices.

No online service can guarantee absolute security. You are responsible for protecting your password, wallet, API credentials, recovery codes, and devices, and for promptly contacting us if you suspect unauthorized access.

Retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, including to provide the service, maintain business and security records, resolve disputes, enforce agreements, and satisfy legal, accounting, or regulatory requirements.

Retention periods vary by the type and sensitivity of information. When information is no longer needed, we delete it, anonymize it, or place it beyond active use subject to backup and legal requirements.

Automated processing and analytics

We may use automated tools, including analytics, monitoring, and AI-assisted support features, to operate and improve the service. These tools are not intended to make decisions that produce legal or similarly significant effects about you without appropriate safeguards.

Do not submit sensitive personal information to a support chatbot or other automated feature unless it is necessary for your request. If you believe automated processing has materially affected you, contact us so we can review the matter.

Your privacy rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you and receive a copy of it.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of information, subject to legal and operational exceptions.
• Request restriction of processing or object to processing based on legitimate interests or direct marketing.
• Receive certain information in a structured, commonly used, machine-readable format and request its transfer where technically feasible.
• Withdraw consent where processing is based on consent and lodge a complaint with your local data-protection authority.

Children's privacy

SuperWeb3 is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact [email protected] so we can take appropriate action.

Third-party services and links

The service may link to or integrate with wallets, blockchains, exchanges, market platforms, analytics providers, and other third-party services. Those services operate under their own terms and privacy notices, and their processing is outside our control. Review their policies before connecting an account or submitting information.

Changes and contact

We may update this policy when the service, law, or our data practices change. We will post the updated version on this page and revise the effective date. If a change is material, we will provide additional notice where required.

Questions, requests, and concerns about this policy should be sent to [email protected]. Please do not include private keys, seed phrases, API secrets, or other credentials in your message.